UK Voices

UK Voices is the largest database of new voiceover talent in the world. Traditionally, they collected membership fees by credit card. We suggested introducing SMS as a more flexible payment option and SMS and IVR registration to increase membership.

So the first thing we did was build an SMS and phone line registration system. In order to join, all that UK Voices customers had to do was text off a keyword or call a phone line and give their mobile number. Our system then stored their phone number and automatically generated a username and password so they could access the UK Voices website. This account information was sent to the customer as a text message.

Each customer paid for their subscription by receiving one reverse-charged text message every 14 days. The Plus Telecom system queued these messages. The UK Voices team logged on to a purpose-built admin panel to write the content of the message and send it. If a customer unsubscribed from the service and stopped receiving the messages, their log in details automatically ceased to function.

Check out the site (which we also planned and built) now to learn more about how UK Voices works – www.ukvoices.co.uk.

Premium-rate SMS is a great way to collect low-value, regular subscription payments. It’s simple, accessible and it works. Integration with a website shows its versatility. Speak to Plus Telecom today about an integrated premium SMS service.