Precise Reporting

Reach provides you with a lot of useful and detailed information. So it is designed to let you separate out data from different functions. You will be able to ring-fence the communications tools you use for, for example, customer service and an advertising campaign

So the five different 0800 numbers you might use for customer service will be assigned to an individual account within Reach. And the 100 different 0845 numbers, along with the SMS keywords, you might use in your advertising campaign are assigned to another. The costs, revenue, statistics and data for all those numbers and services are kept separate in their individual function.

Reports on a function basis can be generated hourly, daily, weekly, monthly or over years. Each report is separate and the exact statistics mean your use of Reach can be simply merged into your normal accounting procedures.

You can also assign your own internal account manager to each function. Users for your main account can be given different levels of access, with some functions and some capabilities being restricted for some users. Reach will make sure your internal risk is controlled.



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